Frequently Asked Questions

At the moment the only available delivery option is digitally delivered.

You can find the certificate as an attachment on your email. The gift kit can be located as a download link in the body of the email text.

Preparation of paperwork and electronic transmission of all necessary data to the Moon Registry database and preparation of certificate and gift set.

Yes. We only ever assign one lot number per order!

We deliver by PDF within 24 hours via email. If you have not received your certificate within that time, please email

Yes. Every star coordinate is only allocated once, to a unique registration.

If you haven’t received the digital star pack by email within 24 hours please contact.

Please Email

If you are unhappy with your product, please reach out to.